Refund and Cancellation Policy

• Every new account gets 7 days of full access for free, with no payment details needed.
• When the trial ends, nothing is charged automatically. Your Profile and saved data stay available.
• To keep using all features, subscribe through Google Play Billing for ₹149 ($4.99) per month, or the equivalent local price shown in Google Play. Google Play calculates and collects any applicable taxes in your country and shows the final price before you confirm.
• Once you subscribe, Google Play renews your subscription automatically every month until you cancel.

MuscleIT subscriptions are billed through Google Play. You can cancel in either of these ways:

• In MuscleIT: Profile > Subscription > Cancel subscription
• In Google Play: Google Play app > Profile icon > Payments and subscriptions > Subscriptions > MuscleIT > Cancel subscription

Cancelling stops future renewals. After your current period ends, you need to subscribe again to keep using Premium features. You keep Premium access until your current period ends, as shown by the renewal date in the app.

Deleting your account or uninstalling the app does not cancel a Google Play subscription. Cancel it in Google Play first.

Subscriptions are billed in advance. In general, we do not refund a period once it has started, and we do not give partial refunds when you cancel mid-period.

We will always give a full refund if:

• you were charged after you had already cancelled;
• you were charged twice for the same period;
• a technical fault on our side stopped you using the paid features for most of a billing period;
• we closed your account without a fault on your part (refund of the unused period);
• the law requires a refund.

If you think something else is unfair, email us anyway. We review every request individually.

Google Play takes the payment, so refund requests go through Google Play's refund process. Ask for a refund for your order in Google Play (Google Play Help has the steps for your country). If you need our help with a request, or you think we should review it ourselves, email us as well.

To ask us for help, email support@muscleit.fit from the email address registered to your MuscleIT account with:

• the subject line "Refund request";
• the date and amount of the charge;
• your Google Play order number (it starts with GPA. and is in your Google Play receipt email);
• a short reason.

We reply within 2 business days (Monday to Friday, IST, UTC+5:30). Refunds approved by Google Play are issued to the payment method on your Google account. Your bank or payment app may take a few days to show it.

If we change the price, we will tell you at least 30 days before your next renewal. You can cancel before then if you do not want to continue.

support@muscleit.fit · Madurai, Tamil Nadu, India