Contact us
Last updated 9 November 2026 · Version 0.1
Email support@muscleit.fit for anything about MuscleIT. We reply within 2 business days, Monday to Friday, IST (UTC+5:30).
What we can help with
- Signing in, your account or a bug: email support@muscleit.fit with the subject “Help: (short description)”.
- Subscription, billing or a refund: email support@muscleit.fit with the subject “Refund request” or “Billing”.
- Deleting your account: email support@muscleit.fit with the subject “Delete my account”.
- Your personal data or a privacy question: email support@muscleit.fit with the subject “Privacy”.
- A complaint: email grievance@muscleit.fit with the subject “Grievance”.
- Feedback or a feature idea: email support@muscleit.fit with the subject “Feedback”.
Help us help you faster
- Write from the email address you signed up with.
- Tell us your device (Android, iPhone or web browser) and app version.
- For bugs, describe what you did, what you expected and what happened. A screenshot helps a lot.
- Never send your password or full card details. We will never ask for them.
Grievance Officer
If your issue is not resolved, or you have a complaint about how we handle your personal data, contact our Grievance Officer.
Name: David Willson John Britto
Email: grievance@muscleit.fit
Address: Madurai, Tamil Nadu, India
We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
Postal address
MuscleIT (operated by David Willson John Britto)
Madurai, Tamil Nadu
India
Follow us
Instagram: @muscleit.fit
Not for emergencies
MuscleIT support cannot give medical advice. If you are injured or feel unwell during exercise, stop and seek medical help. In an emergency, call your local emergency number.